Carlyze Support

Pre-purchase car inspection

Contact us

Need help, found a bug, or have feedback? Email us and we'll get back to you as soon as we can.

๐Ÿ“ง ltec147@gmail.com

Frequently asked questions

How do I report a bug?

Open Carlyze, go to the Account tab โ†’ Send Feedback, choose "Bug Report," and describe what happened. You can also email us directly at the address above.

How do I delete my account or data?

Email us at the address above with the subject "Delete my account" from the email address associated with your Carlyze account. We'll remove your account and associated data within a few business days.

How do I change the app language?

Go to the Account tab โ†’ Language, and choose between English and Czech.

Why does Carlyze ask for car details like mileage or engine type?

Carlyze uses these details to generate a personalized inspection checklist, seller questions, and a risk score tailored to that specific car โ€” for example, flagging known issues for a particular engine or transmission family. None of this data is shared with sellers.

Is my data private?

Yes. See our Privacy Policy for details on what we collect and how it's used.